Healthcare drowning in bad interface design


“Rather than just throwing computers at what are now paper processes, ethnography would help in figuring out what information is needed, said Tang.”

“Introduction of electronic health records is a nice way to make doctors and nurses more efficient, but it takes more time to use a computer than paper, said speaker Jakob Bardram, a professor at the IT University of Copenhagen who has been involved in health care. Paper records will not go away, he said.”

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